Grosvenor Casino Review
About Grosvenor Casino
Grosvenor Casino is one of the biggest casino brands in the UK. Their claim is that they are the biggest, a claim that does seem to stand up to scrutiny. One of the things that sets Grosvenor apart from the hundreds of other online casinos, is that they have experience in running physical casinos. This is unique in the online-casino industry.
Grosvenor is owned and operated by Rank Leisure Holdings Ltd. This corporation is one of Europe’s leading gambling and leisure companies. They own and operate 57 brick-and-mortar casinos and 98 Mecca Bingo clubs in the UK alone. Their yearly revenue has reached an excess of £400 million, as of 2016.
The Rank Leisure Holdings group has taken this experience with physical casinos and translated it into a successful, online-gaming platform with Grosvenor Casino. There is a lot of debate in the gambling industry about how much online casinos are cutting into the profits of physical casinos. Physical casinos offer a lot of things that cannot be duplicated in an online game. Online casinos also offer some things that physical casinos cannot. The biggest perk of online casinos is the ability to play from anywhere and at any time.
Grosvenor Casino launched their website in 2007. It started with a successful launch and continues to grow in popularity. It has also continued to evolve with technology, in order to stay on top in a competitive industry. For UK players at their physical casinos, bingo clubs and for online gamers, The Rank Leisure Holdings group is licensed and regulated by The UK Gambling Commission. For online players outside of the UK, they are licensed by The Alderney Gambling Control Commission.
When you visit Grosvenor Casino
When you visit Grosvenor Casino, you will be met with an attractive, classy website design. The layout of the casino is well organized and easy to use. The sign-up and log-in options are right at the top, as is the main menu. Here, you can find quick access to the games, promotions, loyalty program info and contact options for your local casinos.
The main menu also has a link to the new “Sport,” feature. This is a unique option that you will not see on other online casinos. UK players can click on this link to place live bets on a variety of UK and European sports events.
The middle of the page is where you can find links to the most popular games that the casino has to offer. Towards the bottom of the page, you will see more menu options to help you navigate through the website or get assistance.
Bonuses & Promotions at Grosvenor Casino
Bonuses and promotions come in the form of free bets, free spins and a no deposit bonus. The bonus deposit you receive as a new player will match your first deposit of £20. This amount must be wagered five times before you can collect winnings from the free £20. Bonus requirements must be met while playing the full version of the game. Using the mobile app will not count towards the wager requirements.
The no deposit bonus comes in the form of free spins for specific games, or free bets on the live casino. These bonuses are given out on a regular basis. The website also has special contests with prizes such as vacations and cars.
New players have the ability to claim back 50% of their losses for the first month of play. If you are a member of any of the company’s physical casinos, you also can receive £20 free for online play. This bonus does not even have the five times wager requirements of the standard welcome bonus. The casino’s loyalty program includes discounts and deals for attending some of the UK’s premier sporting events.
Grosvenor Casino Mobile Gaming
Today’s online gamers play on mobile devices at least as often as they do on traditional home computers. Grosvenor Casino meets this need with a free app. The Mobile Casino app can be obtained for free on Apple iTunes. The app is compatible with iOS for use on iPhones and iPads. The mobile casino has most of the same features as the full website. It is streamlined to run smoothly on your mobile device. The latest version, version 2.1, has added over 100 new games, as well as Sportsbook and Net Ent.
For customers that have android-based phones and tablets, you can still access the full website. You would simply need to do so in your web browser. Any modern smartphone, tablet or other mobile devices should meet the specs to play the games smoothly. Grosvenor is compatible with most modern web browsers, such as the latest versions of Internet Explorer, Firefox, Google Chrome and Safari.
Games at Grosvenor Casino
Grosvenor Casino offers hundreds of games in a variety of themes and genres. Games are separated into four main categories. The categories are; Slots & Games, Table & Card, Poker Games and Live Casino.
Slots & Games offers over 200 slots games. A lot of fan favorites from some of the biggest game developers are here. Some of the current top games available are; Cleopatra, Bejeweled, Da Vinci Diamonds Dual Play, and Deal or No Deal. The Table & Card section includes nine types of video poker, baccarat, blackjack and roulette. The Poker client is powered by iPoker network. The Live Casino allows players to enjoy games with a live dealer.
Deposits and Withdrawals at Grosvenor Casino
Grosvenor Casino makes website security a top priority. They incorporate market-leading technology to protect your money and account information. They also make depositing and withdrawing money fast and simple. They are one of the few online casinos that offers manual flushing. This means that you can withdraw all of your funds in a single transaction.
Deposits take effect immediately, so you’ll never have a long wait to start playing. Withdrawal time frames depend on your chosen method of payment. The accepted methods of payment at Grosvenor Casino are; Paypal, VISA, Mastercard, Neteller, Paysafe Card and Skrill. You may also use bank transfers.
Getting Help at Grosvenor Casino
Grosvenor Casino offers first class customer support. If you need assistance, scroll down to the bottom of the homepage. There, you can find the Help and Advice menu. This section includes a phone number for customer service. You can reach them at 0800-083-1990. The Help Desk is available in the UK during the hours of 08:00 to 23:59, sseven-days-a-week
If you click on the phone number, it will take you to help page with a few more options. There is a link to local, physical casinos that can be called for help if you live in the UK. There is also a link to a Live Chat, here. You can also send email inquiries to: support@grosvenorcasinos.com. If you prefer to contact them by snail mail for any reason, simply send your letters to:
PO Box 70695
London
SW1P 9ZR
The Help and Advice section also contains links to an FAQ, the Terms & Conditions, Privacy Policy, and an article on responsible gambling.